Privacy Policy

1. Scope

This Privacy Policy explains how Bullfrog Security ("we", "our", or "us") collects and uses information when you visit bullfrogsec.com (the "Website"), chat with us through it, or email us.

It does not cover the Bullfrog software, control plane or any other product or service we provide to customers. Those are covered by separate terms and a separate privacy policy that we give you before you use them.

2. Information We Collect

2.1 Information you send us

When you email us or write to us through the chat widget, we receive what you send, such as your name, email address, company, and the content of your message.

2.2 Information collected automatically

When you visit the Website, our host logs technical data. We also use Cloudflare Web Analytics to count visits, which collects:

• The pages you visit, and the page that referred you
• Your browser, device type and country
• How quickly pages load

Cloudflare Web Analytics does not use cookies or store anything in your browser, does not follow you across websites, and does not record your session.

3. How We Use Information

We use this information to:

• Reply to your messages and questions
• Understand how visitors use the Website and improve it
• Keep the Website secure and prevent abuse
• Comply with legal obligations

We do not sell your information, and we do not use it for advertising.

4. Providers We Use

We rely on the following providers to run the Website. Each processes data on our behalf and under its own privacy policy:

• GitHub Pages hosts the Website and may log technical data about your visit
• Cloudflare provides Web Analytics
• Chatwoot provides the chat widget
• Our email provider handles messages you send us

5. Cookies and Browser Storage

The Website sets no cookies and stores nothing in your browser for analytics.

The chat widget loads only when you click Chat with us. Once loaded, it stores data in your browser, through cookies and local storage, to keep your chat conversation open between pages. If you prefer not to use chat, you can reach us by email.

6. Sharing and Disclosure

Apart from the providers listed above, we share information only:

• When required by law, or to protect our rights, safety or property
• In a business transfer, such as a merger or acquisition, to the new entity

7. Retention

We keep messages you send us for as long as we need them to follow up with you, and analytics data for as long as it helps us improve the Website. You can ask us to delete your information at any time.

8. Your Rights

Depending on where you live, you may have the right to access, correct, delete or export your information, and to object to or withdraw consent for how we use it. To exercise any of these rights, contact us at privacy@bullfrogsec.com.

9. International Transfers

We and our providers may process your information in countries other than the one you live in. Where the law requires it, we rely on appropriate safeguards for those transfers.

10. Children

The Website is intended for businesses and is not directed at children under 13. We do not knowingly collect information from them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it last changed.

12. Contact Us

Privacy questions: privacy@bullfrogsec.com

General inquiries: info@bullfrogsec.com