Privacy Policy

1. Scope

This Privacy Policy explains how Bullfrog Security ("we", "our", or "us") collects and uses information when you visit bullfrogsec.com (the "Website"), chat with us through it, or email us.

It does not cover the Bullfrog software, control plane or any other product or service we provide to customers. Those are covered by separate terms and a separate privacy policy that we give you before you use them.

2. Information We Collect

2.1 Information you send us

When you email us or write to us through the chat widget, we receive what you send, such as your name, email address, company, and the content of your message.

2.2 Information collected automatically

When you visit the Website, our host logs technical data. If you accept analytics in the cookie banner, we and our providers also collect:

• Technical data such as your IP address, browser, device type and approximate location
• The pages you visit, the links you follow, and when
• How you interact with pages, such as clicks and scrolling
• Recordings of your session on the Website, used to understand how pages are used

3. How We Use Information

We use this information to:

• Reply to your messages and questions
• Understand how visitors use the Website and improve it
• Keep the Website secure and prevent abuse
• Comply with legal obligations

We do not sell your information, and we do not use it for advertising.

4. Providers We Use

We rely on the following providers to run the Website. Each processes data on our behalf and under its own privacy policy:

• GitHub Pages hosts the Website and may log technical data about your visit
• Mixpanel provides analytics and session recording
• Chatwoot provides the chat widget
• Our email provider handles messages you send us

5. Cookies and Browser Storage

Analytics, session recording and the chat widget are loaded only if you accept them in the cookie banner. Once loaded, they store data in your browser, through cookies and local storage, to recognize return visits and keep your chat conversation open between pages.

We store your choice in your browser so we do not ask again. You can change it at any time with the Cookie settings link at the bottom of every page. Withdrawing consent stops these providers from loading and clears what they stored. If you decline, you can still reach us by email.

6. Sharing and Disclosure

Apart from the providers listed above, we share information only:

• When required by law, or to protect our rights, safety or property
• In a business transfer, such as a merger or acquisition, to the new entity

7. Retention

We keep messages you send us for as long as we need them to follow up with you, and analytics data for as long as it helps us improve the Website. You can ask us to delete your information at any time.

8. Your Rights

Depending on where you live, you may have the right to access, correct, delete or export your information, and to object to or withdraw consent for how we use it. To exercise any of these rights, contact us at privacy@bullfrogsec.com.

9. International Transfers

We and our providers may process your information in countries other than the one you live in. Where the law requires it, we rely on appropriate safeguards for those transfers.

10. Children

The Website is intended for businesses and is not directed at children under 13. We do not knowingly collect information from them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it last changed.

12. Contact Us

Privacy questions: privacy@bullfrogsec.com

General inquiries: info@bullfrogsec.com